Privacy Policy

Last updated on Feb 19th, 2025

Direct2Outlet Pvt. Ltd. highly values the trust of all its customers. This is the reason; company maintains highest standards for customers’ information privacy and their secure transactions.

We use your Personal Information only for providing and improving the Site. By using the Site, you are providing your consent to us for your data collection and use of information in accordance with this policy.

Collection of Personal Information and It's Usage

Personal information includes your name, contact number, address, date of birth, gender, e-mail address, etc. when you use our website; we ask and collect this information from time to time. 

The basic purpose of Direct2Outlet behind the collection of personal information is to provide all its guests with an efficient, safe, smooth and customized shopping experience. This personal data of customers helps us to provide them with the features and services that are most likely to meet their requirements. After sharing personal information, you are no longer anonymous to us.

Throughout the website, we indicate to you, that which fields are mandatory to fill, and which are optional. Every customer of ours has the choice not to provide his/ her optional information and / or to not use a particular feature or service on the Website.

When you use our website, our server may automatically track information about you based on browsing behavior. Your information is kept confidential by us and is used for internal research to know more about our users' interests, demographics and behavior. The collected information may also include your computer browser information, IP address, URL that you just came from and URL you next go to.

We also get your details when you choose to post messages to us in the chat room, messages board and feedback form. Your information is retained by Direct2Outlet to resolve the disputes, troubleshoot problems and provide customer support.

Our company also gets your personal information data when you register yourself on the website. While you can browse our product line and many sections on our website without registering.

Cookies also help us with data collection and provide our special services to you, these are the data collection device on the hard drives of your personal computer. They help us in analyzing our promotional effectiveness, web page flow and in promoting trust and safety of the user’s information.

Direct2Outlet offers some features through cookies only that also allow you, the users to enter the password less frequently during a session. Most of our cookies are session cookies that themselves get deleted after completion of a session from your hard drive.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You always have the option to choose whether to accept or decline use of cookies in your browser but in that case, you may be required to re-enter your account password frequently during a session and the website may not have certain features. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Why Do We Gather Your Personal Information/ Data?

To provide the services you request

To resolve disputes and troubleshoot problems.

To help promote a safe service and collect money.

To measure consumer interest in our products & services

To inform you about online and offline offers, products, services and updates

To customize your experience

To detect and protect us against error, fraud and other criminal activity

To update you with the changes in our terms and conditions

To improve our product and service offerings regularly

To provide you with the content & display of your specific interest and preferences

The personal information we collect also helps us in analyzing the users’ activity on the website and their demographic and profile data. Direct2Outlet uses your IP address to diagnose the problems related to the website & server and solve the same. Your IP address is also used by us in gathering broad demographic information and identifying you.

Direct2Outlet may share your personal data with the corporate affiliates with the purpose of helping them in detecting and preventing fraud, theft and any other illegal acts. Your personal data shall be kept strictly confidential and will only be disclosed if required by the law in good faith.

Our Security Precautions

To keep your personal data protected from misuse, our website has stringent security measures that are under our complete control. We also recommend you access your account information through a secure server.

Freedom to Opt-Out

All the customers of Direct2Outlet are offered the freedom to opt out to receive non-essential communications such as promotional & marketing-related messages from the company or our partners. The customers, who are no longer interested in keeping their contact information in our newsletters or list, can unsubscribe the same.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to customercare@direct2outlet.com or contact us as soon as possible. We will promptly correct any information found to be incorrect.

Important Note

This Privacy Policy is effective as of 28^th January 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We have the sole right to change our Policies and Terms of Use at any time without prior notice. To keep yourself updated with the changes, you are requested to periodically review this policy.

The visitors of this Website are considered that they agree to be bound by the terms and conditions of our Privacy Policy. Those who do not agree are requested not to use or access our website.

By use of this Website, you are agreeing to our Privacy Policy and disclosure of your personal information as per it. The main purpose of constituting this Privacy Policy is to clear the Terms of Use and safeguard our mutual interests.